Our hottie shows off world class style with his very astute sense of fashion and color. We're especially taken by the detail and coordination in his color palette. He's absolutely adorable!
But residents of Paris, Milan, New York and Rio de Janeiro will tell you that being a world class city isn't about residents looking nice. It's about a sense of style in service, especially when it comes to food & wine. It's about expecting, and speaking up for, receiving excellence in service. And that's where Boston is lacking in a big way. So Point 2 in our 5 Point plan to host the Olympics begins with the wine menu at restaurants!
For example, our HOTT Crew has been frustrated that, far more often than not, when we order a particular wine from a menu at a restaurant the wine that is delivered is not the same vintage (sometimes not even the same wine) as what we selected from the menu.
A wine's vintage matters.
Being told that you're being served something different from what you ordered is important.
Delivering excuses for not advising guests of being served something different than what was ordered, and expecting the restaurant guest to be satisfied is not a good reason. It's bad service. Period.
It's the absence of attention to detail, and the absence of even caring about your dining patrons, that visitors to our city will notice. And by which they'll judge us. We'll be the laughing stock of a global audience if restaurant service in Boston continues to lag so far behind cities that are truly world class.
So what can you do? When you order a 2010 Cotes du Rhone from a menu and are delivered a 2013, and the waiter doesn't even bother to mention it (that's a big difference, and happened to us at a tony restaurant on Beacon Hill last week), you can simply send the wine back. And refrain from ordering another wine. That can easily shave $10 off of a waiter's tip. When wait staff begin to get pushback from their customers and begin to see that bad service doesn't pay, then we'll be on our way to establishing a new and world-class style of dining service that can make us a proud Olympic Host City!
We can help Boston become a world class city by not shrinking from demanding excellence in service, and we can start with the wine menu!
Location: Red Line at Kendall/MIT
Imagined Profession: Marketing Coordinator
Photographer: GB
No comments:
Post a Comment
Thank you for your comment!
We'll review your comment soon and, should it meet our guidelines, approve it for display.
Regards,
The Hotties on the T Team